Warranties & Support



  • Our phantoms are guaranteed 12 months from delivery date.
  • Our software is guaranteed 12 months from commissioning date. During this period corresponding software updates are free of charge.
  • These guarantees cover your purchase against all possible product flaws excepting those stemming from inappropriate product use or abnormal damage.  
  • During this warranty period you benefit from unlimited remote servicing within the designated operating hours of our after sales service.
  • For further details concerning these warranty conditions, please refer to the pages at the beginning of the product user manuals.


For the software, after the warranty period has expired, you can enter into a maintenance contract covering "Corrections Evolutions Assistance", with which you will benefit from the same services as during the initial warranty period.


Contact aFTER SALES service


Our after sales service is available to assist you with any questions concerning either the use of our products or their environment.


This service is open: 

Monday to Friday*, from 9:00 to 12:30 and from 13:30 to 18:00.

(*): excepting French holidays, at which time you can nonetheless call +33 (0)661 57 69 11


Contact info:

Office phone:     +33 (0)977 00 91 29

Mobile phone:    +33 (0)666 49 69 11

                           +33 (0)661 57 69 11

Gmail chat:         helpdesk.qualiformed@gmail.com

Email address:   support@qualiformed.com





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